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Carbon Finance & Lending

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 55 Google reviews · How we rank ›

4.9(55) 74 low data composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
Carbon Finance & Lending
Services
First Home Buyer Loans, Mortgage Broker
Reviews
55

What recent reviews say

Carbon Finance staff, particularly Kate and Lisa, earn strong repeat custom by taking time to explain loans and options to first-home buyers without jargon. They respond quickly, stay engaged through each stage, and sometimes step in when banks fall short, saving customers money and stress.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • patient and knowledgeable staff
  • explains clearly to first-time buyers
  • responsive communication
  • went above and beyond on settlements
  • long-term client loyalty
explained-clearlywent-above-and-beyondgreat-with-first-home-buyersresponsive-communicationpatient-with-questionsreliable-followup
Best for: First-home buyers who want someone to explain their options and stay in contact through settlement.

Strengths

  • staff invest time explaining options clearly
  • both new and long-term clients stay
  • known for first-home buyer support
  • quick settlement and follow-up

Worth knowing

  • Kate Garrett named multiple times for home loans and first-home buyer advice
  • Lisa Backhouse mentioned for 12+ year client relationships and refinancing
  • Helped client escape Keystart by refinancing and halving repayments
  • Informed client about First Home Loan Deposit Scheme eligibility
  • Handled house-and-land packages and construction loans

What reviews say by service

First Home Buyer Loans
Staff patiently explain products to new buyers; Kate credited with saving money upfront by identifying scheme eligibility.
Mortgage Broker
Brokers stay engaged across whole settlement process and maintain relationships over decades.

How it compares

  • Rated 4.9 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 94
Review volume 76
Review recency 0
Review sentiment 65
Profile completeness 100
Verification 30

Rating breakdown

5
53
4
1
3
0
2
1
1
0

Common questions

Do they work with first-home buyers?
Yes. Reviewers consistently praise Kate and Lisa for taking time to explain loan options and products without jargon, and for identifying first-home buyer schemes like the First Home Loan Deposit Scheme.
Can they help with refinancing?
Yes. One client praised Lisa for refinancing their property, halving repayments and helping them escape Keystart mortgage.
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Last updated 2026-07-30