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Complete Mortgage Solutions

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 79 Google reviews · How we rank ›

5.0(79) 91 composite score See reviews on Google ✓ Google-verified
Self-Employed & Low-Doc LoansFirst Home Buyer LoansMortgage Broker
Complete Mortgage Solutions
Services
Self-Employed & Low-Doc Loans, First Home Buyer Loans, Mortgage Broker
Reviews
79

What recent reviews say

Steve, Amber, Carmel, Fatimah and the team earn consistent five-star ratings for matching clients to the right loan structure and staying involved through complications. They're known for taking time to explain options, staying in close contact, and advocating with lenders even after settlement.

Reviewers praise their work on first-home buys, refinances, and investment loans. Staff names appear repeatedly over years, suggesting stability. The business states it holds Credit Representative Number 466284 and Australian Credit Licence Number 389328.

Praised for
  • named staff go above and beyond
  • knowledgeable and explains clearly
  • responsive and readily available
  • finds best loan for client circumstances
  • handles complex situations and difficulties
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlyknowledgeable-brokerwent-above-and-beyondhandled-complex-situationreliable-followupgreat-with-first-home-buyerssettled-on-time
Best for: First-home buyers and existing clients refinancing; those needing complex loan structures
Think twice if: No evident drawbacks in the review data

Strengths

  • Named staff stay with clients over years
  • Explains loan structures and long-term strategy
  • Advocates with lenders after settlement
  • Handles complex situations and equity structuring

Worth knowing

  • Steve mentioned repeatedly across multiple years
  • Amber, Carmel, Fatimah, Paul named as staff
  • Online portal praised as comparable to best used
  • Handles equity structuring to protect individual assets
  • Advocates with banks on rate rises without client request

What reviews say by service

First Home Buyer Loans
Staff proactive and patient; explained options to build confidence in first purchase
Refinancing
Fast, professional; helped clients save thousands; continued support after settlement
Self-Employed & Low-Doc Loans
Experience with complex circumstances; known for finding right lender and product fit
Mortgage Broker
Matches clients to lenders based on full situation; explains long-term strategy and protects assets

How it compares

  • Rated 5 against a 4.95 average across the 115 self-employed & low-doc loans businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 83
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
79
4
0
3
0
2
0
1
0

Common questions

Do you work with first-home buyers?
Yes. Reviewers name Steve, Amber, and Carmel as staff who guided first home purchases. They explain options and stay available throughout.
Can you help if my situation is complicated?
Yes. Reviewers report the team resolved difficulties with lenders, handled equity structuring across multiple loans, and advocated on rate rises.
Do the same staff stay on my file?
Reviewers across several years name the same brokers (Steve, Amber, Carmel, Fatimah). One client notes using the team twice years apart and receiving consistent service.

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Last updated 2026-07-30