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Elite Finance Australia - Home Loans

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 201 Google reviews · How we rank ›

5.0(201) 92 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceConstruction & Building LoansSelf-Employed & Low-Doc LoansCar & Personal LoansMortgage Broker
Elite Finance Australia - Home Loans
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
201

What recent reviews say

Matt, Paula, Div, Kim, and their team consistently walk clients through mortgages step-by-step, answering questions and checking in throughout. Reviewers praise them for handling first-home buys, refinances, and investment deals smoothly, often over multiple years; one complaint flagged an early missed issue with a client's credit history, but the team resolved it.

The standout is staff retention and personal service. Named brokers like Div, Matt, Paula, and Chris earn repeated mentions. A client from 2018 credits Matthew with helping through several life stages. First-home buyers report feeling reassured rather than pressured; investment clients note Div's knowledge of different lender options.

Praised for
  • knowledgeable staff
  • responsive and available
  • patient with questions
  • explained clearly
  • handled complex situations
  • long-term client relationships
Watch-outs
  • initial default not identified early
  • confusion over property classification and deposit requirements
responsive-communicationexplained-clearlypatient-with-questionshandled-complex-situationknowledgeable-brokergreat-with-first-home-buyersreliable-followupwent-above-and-beyond
Best for: first-home buyers, repeat refinancers, and property investors seeking ongoing personal relationships
Think twice if: if your credit history needs careful upfront review, clarify property classification early to avoid deposit surprises

Strengths

  • named brokers with long client histories
  • handle first-home buyers, refinances, and investment deals
  • known for explaining everything clearly
  • quick to resolve complications

Worth knowing

  • Matt Posselt (broker, serving clients since 2018)
  • Div / Divyang Patel (handles investment builds, loan options)
  • Paula (paperwork and follow-up)
  • Rachel (Client Services Manager, refinancing support)
  • Chris Thorson (handles cases professionally)
  • Kim Neele (first-home and investment work)
  • Online portal for refinancing process
  • Typical refinance turnaround faster than expected per recent clients

What reviews say by service

First Home Buyer Loans
Reviewers describe feeling guided, reassured, and having every step explained; several named brokers highlight work with first-home buyers.
Refinancing
Clients credit quick turnaround and Paula's follow-up; one mentions completing faster than expected.
Investment Property Finance
Div noted for knowledge of lender options and strategies; helped clients achieve investment goals they thought impossible.
Mortgage Broker
Core service across all review themes; consistent praise for broker knowledge, communication, and personal approach.

How it compares

  • Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 100
Review recency 100
Review sentiment 72
Profile completeness 100
Verification 30

Rating breakdown

5
199
4
1
3
0
2
0
1
1

Common questions

How long does a refinance usually take?
One recent client completed their refinance quicker than they expected, with Paula keeping them updated at each step. Exact timelines depend on your situation.
Do you help first-home buyers?
Yes. Reviewers consistently report that staff like Matt and Paula walk first-home buyers through every step, answer questions, and help explore options before purchase.
Can you help if I'm self-employed or have a complex situation?
Several reviews mention the team handling complex cases: one client had a default they weren't aware of (which the team removed), another had a property classification issue that required switching banks.
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Last updated 2026-07-30