53 low data
Mortgage Vision
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Car & Personal LoansMortgage Broker
Loanport
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceConstruction & Building LoansSelf-Employed & Low-Doc LoansCar & Personal LoansMortgage Broker
- Services
- First Home Buyer Loans, Refinancing, Investment Property Finance
- Reviews
- 162
What recent reviews say
Diana and her team at Loanport turn loan processes into straightforward, low-stress experiences. Reviewers consistently praise their patience, depth of knowledge, and willingness to adjust advice to each client's situation rather than offering a one-size-fits-all approach.
Named staff members Diana McKenzie, Michelle, and Karinne stand out for personal attention and quick results. Clients return for first-home purchases, refinances, and investment property loans over years, citing trust, transparent negotiations, and better rates as reasons to stay and refer friends.
Praised for
- patient, attentive guidance
- knowledgeable staff with strong market knowledge
- clear, easy-to-understand explanations
- responsive to queries and follow-up
- willing to go above and beyond for clients
- secure better interest rates and approvals
- professional and warm service
- long-term relationship building
responsive-communicationgot-best-rateexplained-clearlysmooth-settlementwent-above-and-beyondknowledgeable-brokerreliable-followuppatient-with-questionsgreat-with-first-home-buyershandled-complex-situation
Best for: First-home buyers seeking patient guidance and families managing complex refinances over years.
Strengths
- Named broker Diana McKenzie known for personalised long-term relationships
- Securing better interest rates than clients' previous arrangements
- Tailored advice rather than cut-and-paste solutions
- Fast loan approvals and settlement outcomes
Worth knowing
- Diana McKenzie (broker) known for long-standing client relationships and proactive outreach
- Michelle and Karinne named as team members delivering responsive service
- Clients report Diana available outside standard hours for consultation
- Loan approvals completed quickly and rates frequently better than previous offerings
- Business liaises with real estate agents on behalf of clients
What reviews say by service
- First Home Buyer Loans
- First-home buyers report comfort with process, strong market knowledge, and responsiveness to queries throughout purchase.
- Refinancing
- Refinance clients return repeatedly, citing better rates, quick approvals, and clear explanations of changes and options.
- Investment Property Finance
- Investment loan clients use existing home equity with Diana, reporting fast approvals and better interest rates.
- Mortgage Broker
- Brokers (Diana, Michelle, Karinne) praised for professionalism, transparency in negotiations, and willingness to go above and beyond.
How it compares
- Rated 5 against a 4.93 average across the 144 car & personal loans businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
How we scored this
Scoring Method Star rating 99
Review volume 96
Review recency 100
Review sentiment 83
Profile completeness 100
Verification 30
Rating breakdown
5
160
4
1
3
0
2
0
1
1
Common questions
- Is Loanport open outside standard business hours?
- Reviewers note Diana answers questions at any hour and is available when clients call with follow-up queries, though published hours cover 7 days.
- Can Loanport help if I'm a first-home buyer with no prior loan experience?
- Yes; reviewers describe feeling comfortable and confident throughout the process, with clear explanations and responsive support tailored to their situation.
- Do I keep the same broker if I refinance later?
- Yes; multiple reviewers worked with Diana for both home purchase and later refinance or investment property loans, citing her ongoing familiarity with their finances.
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ART OF REAL ESTATE
5.0(130)✓ Google-verified
Most buyers and property owners describe a straightforward, well-managed experience backed by staff who listen and follow up consistently. Named agents like Jac, Noelia, Karen, Jacinta, and Gaynor appear repeatedly across purchases, sales, and leasing; reviewers credit them with clear updates, fair dealing, and quick problem-solving even during hot markets or complex situations. One recent cash buyer reported unresponsive communication and missed inspection windows, a stark outlier in the otherwise unanimous record. The majority highlight genuine care, transparent negotiation, and willingness to help beyond basic duties (arranging air conditioning during heat, searching for new homes after sale, handling estates with sensitivity).
Investment Property FinanceMortgage Broker