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Mortgage Choice Broker - Sandra Cheng

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 51 Google reviews · How we rank ›

5.0(51) 85 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
Mortgage Choice Broker - Sandra Cheng
Services
First Home Buyer Loans, Mortgage Broker
Reviews
51

What recent reviews say

Sandra Cheng delivers genuine personal service: calming clients through application, answering questions quickly (often within hours), and handling complex approvals that other brokers have declined. First-time buyers especially appreciate her patient explanations and hand-holding through paperwork; repeat clients trust her to refinance and manage ongoing queries for years.

Praised for
  • responsive-communication
  • patient-with-first-home-buyers
  • went-above-and-beyond
  • fast-approval
  • clear-explanations
  • personal-service
responsive-communicationwent-above-and-beyondpatient-with-questionsknowledgeable-brokergreat-with-first-home-buyersfast-approvalsmooth-settlementexplained-clearlyreliable-followup
Best for: First-time home buyers needing plain-language guidance and phone support during application.

Strengths

  • responds within hours, often on weekends
  • patient explanations for first-time buyers
  • secures approval on difficult cases
  • long-term client relationships over years

Worth knowing

  • Assistant Tahlya assists with paperwork organisation
  • Responds within a couple of hours typically
  • Works with clients over multiple loans and refinancing across 6+ years
  • Handles applications where initial bank refusal occurred
  • Available on weekends and public holidays

What reviews say by service

First Home Buyer Loans
New buyers praise patience with questions and clear explanations; several had concerns resolved that other banks initially declined.
Mortgage Broker
Repeat clients use her for refinancing and ongoing loan queries over years; fast approvals and thorough product knowledge reported across deals.

How it compares

  • Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 98
Review volume 75
Review recency 100
Review sentiment 82
Profile completeness 75
Verification 30

Rating breakdown

5
51
4
0
3
0
2
0
1
0

Common questions

How quickly does Sandra respond to messages?
Usually within a couple of hours during business hours; she also replies on weekends and public holidays.
What if my bank initially declined my loan?
Sandra has secured approval on difficult cases where other banks refused, including properties needing work; she researches options other brokers missed.
Is she good for first-time buyers?
Yes. She explains loan terms, rates, and fixed-term options plainly, walks through deposit and interest decisions, and stays available throughout the process.
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Last updated 2026-07-30