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Mortgage Choice Subiaco - Simon & Shannon Hassett

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 116 Google reviews · How we rank ›

5.0(116) 92 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property FinanceCommercial & Business FinanceSelf-Employed & Low-Doc LoansConstruction & Building LoansCar & Personal LoansMortgage BrokerRefinancing
Mortgage Choice Subiaco - Simon & Shannon Hassett
Location
Subiaco
Services
First Home Buyer Loans, Investment Property Finance, Commercial & Business Finance
Reviews
116
Ranking
#37 in First Home Buyer Loans
Best for
First-home buyers overwhelmed by loan jargon, investors needing tailored property finance solutions, and borrowers needing rapid turnaround on settlement.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26).

What do recent reviews say?

Every reviewer across the past year rated Simon and Shannon's team five stars. First-home buyers consistently report feeling guided through a stress-free, easy process; the brokers explain complex loan concepts plainly and answer questions at any hour. Repeat clients trust them with refinancing and investment properties. Staff including Sharon handle paperwork with care. No negative themes appear in the review set.

Simon and Shannon each appear individually, with reviewers naming Linlee and the team as support staff. The team's defining strength is turning what feels overwhelming into confident, manageable decisions backed by genuine commitment to tight timelines and personal circumstances.

Praised for
  • patient with first-home buyers
  • prompt and responsive communication
  • expert knowledge explained clearly
  • genuine care and personal attention
  • went above and beyond on tight deadlines
responsive-communicationexplained-clearlypatient-with-questionswent-above-and-beyondknowledgeable-brokerreliable-followupgreat-with-first-home-buyershandled-complex-situation
Best for: First-home buyers overwhelmed by loan jargon, investors needing tailored property finance solutions, and borrowers needing rapid turnaround on settlement.
Think twice if: No reservations emerge from the review set. Across 116 five-star ratings, no complaints about fees, speed, or outcomes appear.

What are they good at?

  • Expert explanation of complex loan concepts for first-home buyers
  • Available at any time to answer questions
  • Tailored loan solutions and competitive rates
  • Handles tight settlement deadlines
  • Consistent team across pre-approval through settlement

What reviews say by service

First Home Buyer Loans
Multiple first-home buyers report feeling confident and stress-free. Brokers explain concepts clearly and answer unlimited questions without impatience.
Refinancing
Repeat clients return for refinancing; described as simple and straightforward after first loan process.
Investment Property Finance
Investors receive tailored solutions and professional, step-by-step guidance; one reviewer obtained vacant land finance at short notice.
Construction & Building Loans
One reviewer used the team for vacant land loan and later construction financing; both were handled smoothly.

How it compares

  • Rated 5 against a 4.91 average across the 240 car & personal loans businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 90
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
116
4
0
3
0
2
0
1
0

FAQ

Are they available outside business hours?
Yes. One reviewer noted the team answers phone calls on any day at any hour.
Can they help with tight settlement timelines?
Yes. Multiple reviews mention rapid approvals and early settlements. One reviewer secured vacant land finance at very short notice.
Do they work with first-home buyers?
Yes. Many reviews from first-home buyers describe patient guidance through the entire process, from pre-approval through settlement.

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Tony Pemberton and his assistant the team earned every five-star review by treating urgent deadlines and complex scenarios as routine challenges. First-home buyers praise his willingness to answer questions of any size without ever pushing them; repeat clients and investment property buyers highlight his bank relationships and ability to head off problems early. His trademark is steady communication outside business hours paired with thorough groundwork that keeps clients feeling supported rather than overwhelmed. Reviewers consistently describe settlement as stress-free, a word that appears across first purchases, refinances, and commercial property deals. Long-standing clients return precisely because he listens to their situation before recommending a path forward.

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Adam Kay handles the whole mortgage journey with patience and genuine care. He answers questions quickly, keeps clients informed every step, and finds the best loan product for each situation, whether it's a first home, investment, or refinance. Clients return repeatedly and recommend him unprompted. His strength lies in making a stressful process feel straightforward. He explains options in plain terms, works outside normal hours when needed, and solves problems others couldn't. Long-term clients credit him with steering them through complex deals over many years.

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Craig and Ciara deliver consistently smooth borrowing experiences, especially for first home buyers navigating complex paperwork and tight timelines. They stay hands-on through settlement, return calls quickly, and explain every step in plain language, often reaching clients outside business hours when needed.

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Last updated 2026-09-26