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Opti Finance

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 75 Google reviews · How we rank ›

5.0(75) 91 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceConstruction & Building LoansCar & Personal LoansMortgage Broker
Opti Finance
Location
Perth
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
75
Ranking
#76 in First Home Buyer Loans
Best for
Property investors returning for multiple purchases, first-time buyers nervous about the process, borrowers told no by other brokers

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Serena and her team earn 5-star reviews by treating complex loan situations as personal challenges. Reviewers describe rapid responses, patient explanations that build confidence, and willingness to fight through complications that other brokers said were impossible.

The business handles first-time buyers, refinances, and investment properties with equal care. Clients name Serena repeatedly, mention her assistant Nicole, and return for second and third properties. Several note they came to Opti Finance after being told "no" elsewhere, only to get approval within weeks.

Praised for
  • knowledgeable and patient broker
  • responsive communication and quick turnarounds
  • explains options thoroughly
  • went above and beyond to solve complex cases
  • warm and approachable team atmosphere
responsive-communicationsmooth-settlementexplained-clearlywent-above-and-beyondknowledgeable-brokergreat-with-first-home-buyerspatient-with-questionshandled-complex-situationreliable-followupsettled-on-time
Best for: Property investors returning for multiple purchases, first-time buyers nervous about the process, borrowers told no by other brokers
Think twice if: No material complaints surface in reviews; all ratings are five-star. Continuity with Serena appears central to the experience, so availability should be confirmed.

What are they good at?

  • Handles tough cases other brokers declined
  • Same broker works with you across multiple properties
  • Fast approvals, often within weeks
  • Patient answers to all questions without delay

What reviews say by service

First Home Buyer Loans
First-time buyers consistently praise thorough explanations and confidence-building support.
Refinancing
Refinance clients value persistence through complications and rate-matching advice without forced switches.
Investment Property Finance
Investment buyers report success after rejection elsewhere; approval timelines compressed to weeks.
Construction & Building Loans
One reviewer noted Serena supported them through a home build after other brokers declined.
Mortgage Broker
Broad praise for brokering expertise, rapid approvals, and handling cases deemed impossible by competitors.

How it compares

  • Rated 5 against a 4.91 average across the 339 first home buyer loans businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 82
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
75
4
0
3
0
2
0
1
0

FAQ

Can Opti Finance help if I've been rejected by other brokers?
Yes. Multiple reviewers describe being told no by other brokers, then approved by Opti Finance within two months. Serena specifically handled cases competitors said were impossible.
Do I work with the same person throughout?
Reviewers consistently name Serena the team as their primary contact across multiple transactions, suggesting continuity. Nicole also assists.
How fast is the approval process?
One investment buyer was approved within around two months after being told to wait 1–2 years elsewhere. Reviewers note quick responses to calls and messages.
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Last updated 2026-09-26