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Otis Finance

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 26 Google reviews · How we rank ›

5.0(26) 86 composite score See reviews on Google ✓ Google-verified
Commercial & Business FinanceSelf-Employed & Low-Doc LoansCar & Personal LoansFirst Home Buyer LoansMortgage Broker
Otis Finance
Services
Commercial & Business Finance, Self-Employed & Low-Doc Loans, Car & Personal Loans
Reviews
26

What recent reviews say

Zach, Matt, Laura and the Otis Finance team earn consistent praise for patience with first-time buyers and speed on complex deals. Reviewers highlight clear explanations of loan options, availability outside business hours, and willingness to work urgently when timelines tighten.

Staff handle self-employed applicants, construction finance, and refinances with particular strength. The team reportedly secures competitive rates and guides buyers through settlement quickly. No complaints surface in the available reviews.

Praised for
  • patient and clear explanations
  • responsive and quick communication
  • goes above and beyond
  • handles complex situations
  • strong on first home buyers
responsive-communicationexplained-clearlywent-above-and-beyondgreat-with-first-home-buyersknowledgeable-brokerpatient-with-questionshandled-complex-situationsmooth-settlementreliable-followup
Best for: First-time buyers, self-employed applicants, construction finance deals requiring clear guidance.

Strengths

  • team handles self-employed and complex applications
  • quick processing for urgent timelines
  • patient first-home buyer guidance
  • available beyond business hours

Worth knowing

  • Zach Suter handles first-home buyer and construction finance; receives praise for demystifying complex loan aspects
  • Matt Sporn and Matt support refinancing and rush settlements; known for responsiveness
  • Laura praised for first-home buyer guidance and explaining options clearly
  • Mitchell handles applications with complex circumstances
  • Team works evenings and weekends
  • Reviewers note staff secure competitive rates and work under tight timelines

What reviews say by service

First Home Buyer Loans
Multiple reviewers praise patient guidance, clear explanations of loan options, and support through the full process
Refinancing
Staff handled refinance smoothly, communicated well, and sourced competitive rates for bank switchers
Construction & Building Loans
Zach demystifies construction finance complexity for first-time buyers; praised for keeping clients informed at each milestone
Self-Employed & Low-Doc Loans
Team successfully navigated intricate self-employed situations and helped clients secure loans despite initial doubt
Mortgage Broker
All reviews speak to broker services; consistent praise for matching clients to suitable lenders and securing good outcomes

How it compares

  • Rated 5 against a 4.95 average across the 145 commercial & business finance businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 97
Review volume 62
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
0
3
0
2
0
1
0

Common questions

Can Otis Finance help if I'm self-employed?
Yes. Reviewers with self-employed income report the team handled complex financial situations and secured loans even where banks had initially declined.
Are staff available outside normal business hours?
Yes. One reviewer noted Zach was helpful 'even after hours and on the weekend' and another praised the team for working urgently to meet tight settlement timelines.
Do they help first-time buyers?
Yes. Many reviewers were first-time buyers and praise the team for explaining loan options clearly, breaking down technical terms, and making the process stress-free.
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Last updated 2026-07-30