RM
22 low data
Resolve Mt Lawley
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
RefinancingMortgage Broker
PARQ Finance
First Home Buyer LoansRefinancingInvestment Property FinanceCar & Personal LoansMortgage Broker
- Services
- First Home Buyer Loans, Refinancing, Investment Property Finance
- Reviews
- 15
What recent reviews say
All 15 reviewers gave five stars, consistently praising Rachael's responsiveness, patience with questions, and willingness to adapt quickly when circumstances changed. Her hallmark is treating clients like people rather than transactions, explaining options plainly, and securing competitive rates without pushing unnecessary products.
Praised for
- responsive communication and quick turnaround
- Rachael goes above expectations and handles complex situations
- clear explanations and tailored advice
- friendly yet professional demeanour
- proactive problem-solving
responsive-communicationgot-best-rateexplained-clearlywent-above-and-beyondknowledgeable-brokerpatient-with-questionsreliable-followup
Best for: First-home buyers, property investors, and families needing patient guidance through purchase or refinance.
Think twice if: No material caveats present in reviews.
Strengths
- Named broker Rachael delivers quick pre-approvals and handles time-sensitive acquisitions
- Explains rates and loan features in plain language
- Available outside standard hours and via email or text
Worth knowing
- Rachael (spelled multiple ways in reviews: Rach, Rachael, Rachel) is the named broker clients repeatedly single out
- User-friendly online document upload system noted
- Can turn around pre-approval drafts faster than expected
- Handles purchase and settlement phases as well as refinancing
What reviews say by service
- First Home Buyer Loans
- Clients praise fast pre-approval and support through offer and settlement; no frustrations mentioned.
- Refinancing
- Refinancing clients highlight smooth process and competitive rates.
- Investment Property Finance
- Investment property buyer found Rachael helpful and professional.
- Mortgage Broker
- Across all transactions, reviewers rate Rachael's broker service and rate-finding as excellent.
How it compares
- Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
- Has more Google reviews than 45% of the businesses in this directory.
How we scored this
Scoring Method Star rating 96
Review volume 52
Review recency 88
Review sentiment 81
Profile completeness 75
Verification 30
Rating breakdown
5
15
4
0
3
0
2
0
1
0
Common questions
- Can Rachael handle a fast property acquisition?
- Yes. One reviewer needed financing quickly and Rachael delivered an unconventional outcome; others praise her ability to pivot immediately when they found a property after pre-approval.
- How is the document upload process?
- The online system for uploading documents is described as user-friendly, per a refinancing customer.
- Is Rachael available outside business hours?
- Reviewers mention she responds to emails and texts flexibly and has around-the-clock availability, though no specific hours are stated in reviews.
Similar mortgage brokers nearby
88
Loan Market Tenzing Chophel
5.0(102)✓ Google-verified
Tenzing Chophel earns 5-star reviews across 102 ratings for guiding first home buyers through loans with patience and clear explanations. Reviewers consistently highlight his availability, responsiveness, and willingness to handle coordinating tasks like inspections and pest checks alongside financing.
First Home Buyer LoansMortgage Broker
85
Resolve Finance - Victoria Park
5.0(50)✓ Google-verified
Darren at Resolve Finance has earned 50 five-star reviews by handling the mortgage journey with unusual care: he overturned rejected applications for first-time buyers, refinanced investment properties, and arranged construction loans while staying reachable outside business hours via WhatsApp. Clients consistently note his patience with questions, clear explanations of complex terms, and habit of resolving issues without extra cost. Repeat clients form a core of his practice: some have used him for multiple home loans, a block purchase, and refinancing across several years. What sets him apart is the personal touch and proactive communication-keeping clients updated without asking, stepping in when previous brokers failed, and treating applications with real urgency rather than bank-like distance.
Construction & Building LoansFirst Home Buyer LoansMortgage Broker