26 low data
Your Local Finance
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
First Home Buyer LoansMortgage Broker
Proteger Financial Solutions
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceSelf-Employed & Low-Doc LoansMortgage BrokerCar & Personal Loans
- Location
- West Perth
- Services
- First Home Buyer Loans, Refinancing, Investment Property Finance
- Reviews
- 85
- Ranking
- #47 in First Home Buyer Loans
- Best for
- First-time home buyers uncomfortable with finance, property investors, and borrowers with complex or tight-deadline scenarios
Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.
What do recent reviews say?
Clients consistently praise staff by name-Rob, Jamie, Sarah, David, Alf, the team-for making complex loan processes feel manageable through patience and plain-English explanation. The team handles first-time buyers, refinancing, and investment property deals with equal care, often solving tight timelines and difficult bank negotiations that others may have abandoned.
Their website claims over 20 years in the market serving Perth and surrounding areas. Across 85 reviews, not a single complaint surfaces about rates, fees, or service quality. The strength lies in personal attention: staff check in regularly, answer questions without dismissing concerns, and treat borrowers as individuals rather than applications.
Praised for
- patient guidance for non-financial people
- clear explanations and transparency
- responsive communication and regular updates
- went above and beyond, problem-solving complex cases
- supportive and stress-free experience
responsive-communicationexplained-clearlywent-above-and-beyondknowledgeable-brokerpatient-with-questionshandled-complex-situationreliable-followupsmooth-settlement
Best for: First-time home buyers uncomfortable with finance, property investors, and borrowers with complex or tight-deadline scenarios
What are they good at?
- Named staff known for patient guidance
- Handles complex and tight-timeline deals
- Explains finance clearly to newcomers
- Responsive follow-up throughout process
What reviews say by service
- First Home Buyer Loans
- Clients praise patient hand-holding and clear explanations for buyers with no prior finance experience.
- Refinancing
- Multiple reviewers highlight smooth refinancing process with regular updates and transparent rate discussions.
- Investment Property Finance
- Reviewers credit team with solving complex bank negotiations for investment property loans.
- Mortgage Broker
- Clients consistently report stress-free experience and thorough guidance through the entire loan process.
How it compares
- Rated 5 against a 4.91 average across the 240 car & personal loans businesses listed here.
- Has more Google reviews than 83% of the businesses in this directory.
How we scored this
Scoring Method Star rating 99
Review volume 84
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
83
4
2
3
0
2
0
1
0
FAQ
- Are they open weekends?
- Yes. Google lists opening hours across all 7 days, though specific times are not detailed in the data provided.
- Do they help first-time home buyers?
- Yes. Multiple reviewers credit them with patient guidance and clear explanations for first-time purchases, making the process feel manageable for those new to borrowing.
- Can they handle difficult or tight-deadline loan approvals?
- Yes. Reviewers describe the team solving complex bank negotiations and tight timelines that others had struggled with, including investment property and bridging finance.
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88
Matched Finance
5.0(35)✓ Google-verified
Jack Olden has built Matched Finance on personal attention and follow-through. Reviewers consistently report quick replies, patient answers, and a broker who keeps working even on holiday to push applications through. His strength shows in complex cases: investment portfolios with four-plus properties, construction finance, and refinances that other brokers had flagged as difficult. People who come with scattered debts, first-home nerves, or ambitious growth plans describe leaving the process feeling supported and confident in the outcome. The service experience is remarkably uniform across reviews. Clients mention being kept informed at every step, having jargon translated into plain language, and finding creative lending solutions tailored to their situation. Several reviewers note his efficiency after years of broker experience, and multiple first-home buyers credit his patience with their questions. No complaints appear in the review set.
First Home Buyer LoansRefinancingSelf-Employed & Low-Doc Loans
85
Empire Road Investments (Specialist Lending Co.)
5.0(29)✓ Google-verified
Michael, the team, and the team consistently deliver patient guidance and quick problem-solving. Clients praise their willingness to explain mortgage steps clearly, hunt for better rates, and respond at all hours. First-time buyers report feeling confident after working with them, and refinancing customers have saved money or shortened loan terms. No complaints surface across the 15 reviews supplied.
RefinancingInvestment Property FinanceCommercial & Business Finance