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Q Mortgage Australia

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 181 Google reviews · How we rank ›

5.0(181) 86 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceConstruction & Building LoansSelf-Employed & Low-Doc LoansCar & Personal LoansMortgage Broker
Q Mortgage Australia
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
181

What recent reviews say

Natalie and her team earn consistent five-star praise for turning loan applications into a straightforward, supported journey. Reviewers across first-home buyers, investors, and repeat clients highlight fast turnarounds, transparent communication at every step, and a willingness to coordinate with building inspectors and settlement agents to close the full transaction rather than just paperwork.

Standout touches include availability outside standard hours, tailored finance options, and staff who remember long-term clients. One reviewer called it "more than just a mortgage broker, a one-stop shop." The depth of personal relationships and speed of approval emerge as the strongest threads across repeat customers and new buyers alike.

Praised for
  • named staff deliver personal, attentive service
  • clear communication and timely updates
  • goes above standard requirements
  • fast outcomes and approvals
  • handles complex transactions smoothly
responsive-communicationsmooth-settlementexplained-clearlyfast-approvalwent-above-and-beyondknowledgeable-brokerreliable-followuppatient-with-questionshandled-complex-situationgreat-with-first-home-buyerssettled-on-time
Best for: First-home buyers, investment property owners, and FIFO workers needing reliable guidance.

Strengths

  • Natalie, Taryn, and Lidia named as consistent point contacts
  • one-stop coordination across inspections, valuations, settlement
  • fast approvals and turnarounds
  • supports FIFO workers and complex financial situations

Worth knowing

  • Natalie, Taryn, Lidia named as core team members
  • long-term client retention over 18 years reported
  • availability outside standard business hours praised
  • coordinates with building inspectors and settlement agents
  • tailored finance options generated for each client

What reviews say by service

First Home Buyer Loans
Fast approvals, clear guidance, and knowledgeable support remove first-time anxiety.
Refinancing
Repeat customers return; tailored options and transparency praised.
Investment Property Finance
Handles multiple property purchases and complex investor situations smoothly.
Mortgage Broker
Coordination across the full transaction, not just broking, sets the service apart.

How it compares

  • Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 98
Review recency 100
Review sentiment 81
Profile completeness 50
Verification 0

Rating breakdown

5
178
4
3
3
0
2
0
1
0

Common questions

Can Q Mortgage help coordinate beyond the mortgage itself?
Yes. Reviewers mention the team arranges building inspections, valuations, and links to settlement agents, positioning themselves as a one-stop shop rather than a mortgage-only broker.
How fast are loan approvals?
Multiple reviewers describe approvals as 'quick' and 'fast'; one noted work completed within 'really pressured time constraints.' No specific timeline is stated.
Do they work with FIFO employees?
Yes. A reviewer noted support tailored for FIFO circumstances and described the team as available 'at all hours' to guide through the process.
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Last updated 2026-07-30