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Resolve Finance - Fremantle

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 59 Google reviews · How we rank ›

5.0(59) 86 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
Resolve Finance - Fremantle
Services
First Home Buyer Loans, Mortgage Broker
Reviews
59

What recent reviews say

Scott and his team at Resolve turn mortgage paperwork into a guided conversation. First-time buyers and repeat clients alike praise their patience, plain-English explanations, and willingness to work through complex situations. Trish, Khristine, and Scott handle refinances, investment loans, and upgrades with the same calm professionalism, often staying available beyond the standard process to answer questions or rework options to fit changing circumstances.

Many clients return for multiple transactions over years. The consistency lies in personalised attention: each person gets treated as more than a file number. Reviewers mention being kept up to date at every step, having things explained before they ask, and discovering better loan terms through Scott's proactive exploration of options.

Praised for
  • knowledgeable broker
  • clear explanations
  • patient support
  • above-and-beyond help
  • long-term relationships
responsive-communicationgot-best-rateexplained-clearlyfast-approvalpatient-with-questionswent-above-and-beyondknowledgeable-brokergreat-with-first-home-buyerssmooth-settlementreliable-followup
Best for: First-time home buyers who want calm guidance; long-term investors seeking a trusted advisor.

Strengths

  • patient explanations for first-time buyers
  • proactive rate shopping
  • long-term client relationships
  • handles complex loan structures

Worth knowing

  • Scott Whitcher named as primary broker
  • Khristine A. listed as team member
  • Trish provides refinance support
  • clients report being kept to deadline on settlements
  • some clients have worked with Scott for 5-8+ years across multiple transactions

What reviews say by service

First Home Buyer Loans
Reviewers consistently praise patient guidance through the overwhelm of first purchase, with clear explanations and stress-free experience.
Refinancing
Smooth, calm refinance process; broker proactively explores better terms and structures multiple loans to suit client circumstances.

How it compares

  • Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 98
Review volume 77
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
59
4
0
3
0
2
0
1
0

Common questions

Will the broker explain things I don't understand?
Yes. Reviewers repeatedly mention having everything explained at each step in easy-to-understand language, and Scott and the team answer endless questions without hesitation.
Can they help if my situation is complicated?
Yes. Reviews mention handling complex loan structures, investment property refinances, and situations requiring multiple loans. Scott stays available to work through options beyond standard processes.
How long does the process take?
Reviewers note Scott works to meet deadlines and keeps clients updated at every step, though specific timelines are not stated in reviews.

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5.0(18)✓ Google-verified

Every single review praises Francesca's expertise, responsiveness, and calm approach to complex loan decisions. First home buyers highlight how she walks them through each step in plain language, while repeat clients note she handles refinances and investment properties with equal skill and consistently finds good deals. The consistent thread is that she treats the work as personal, explains options clearly, stays available, and removes the stress entirely from what could be an intimidating process. Her standing among clients seems built on this combination: she knows mortgage products inside out, but more importantly, she genuinely listens to individual circumstances. Whether someone has unusual income, is buying their first home, or juggling multiple properties, reviewers describe feeling looked after and supported throughout, with no need to chase for updates or worry about whether they're getting fair treatment.

First Home Buyer LoansMortgage Broker
Thrive Broking
26 low data

Thrive Broking

No rating yet✓ Google-verified

Review evidence for this business is limited. Their website lists vehicle and equipment finance services across Australia, holding Credit Representative 511550 and Australian Credit Licence 389328.

First Home Buyer LoansMortgage BrokerCar & Personal Loans

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Last updated 2026-07-30