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SCOOP Property & Finance

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 268 Google reviews · How we rank ›

4.8(268) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
First Home Buyer LoansMortgage BrokerCar & Personal Loans
SCOOP Property & Finance
Services
First Home Buyer Loans, Mortgage Broker, Car & Personal Loans
Reviews
268

What recent reviews say

Reviewers consistently describe staff members by name-Andrea, Gabby, Kodie, John-and praise them for breaking down complex finance and rental processes into manageable steps. First-time buyers especially note feeling heard and confident rather than overwhelmed; team members answer questions promptly, even on weekends. The business handles full transaction journeys from initial inquiry through settlement, with high marks for responsiveness and genuine care throughout.

Staff explain options clearly and remain available when issues arise. Renters report smooth applications and ongoing support from their assigned contact. Beyond finance, reviewers mention the team managed property sales and investment purchases with similar attention, naming specific staff who drove each client through their particular journey without the usual stress.

Praised for
  • staff patience and clarity explaining processes
  • goes above and beyond for clients
  • responsive and always available
  • trusted advice for first home buyers
  • simplified stressful transactions
responsive-communicationexplained-clearlypatient-with-questionswent-above-and-beyondreliable-followupgreat-with-first-home-buyerssmooth-settlementknowledgeable-broker
Best for: First-time home buyers who want step-by-step guidance and genuine personal support.
Think twice if: No material caveats emerge from the reviews provided.

Strengths

  • staff explain every step to reduce anxiety
  • named brokers and agents available by client relationship
  • weekend and after-hours responsiveness
  • handles full transaction journey from inquiry to settlement

Worth knowing

  • Andrea: praised across multiple reviews for first-home-buyer mortgages, refinancing, and loan explanation
  • Gabby: noted for mortgage enquiry support and weekend responsiveness
  • Kodie: handles rental applications and tenant support
  • John Da Luz and Lachlan and Connor: named for property sales and investment advice
  • Responsive on weekends
  • Handles refinancing as well as purchase mortgages

What reviews say by service

First Home Buyer Loans
Andrea and Gabby praised for breaking down the process, answering every question, and making first-time buyers feel confident and supported.
Mortgage Broker
Brokers explain loan options thoroughly, remain available outside standard hours, and guide clients through refinancing and purchase decisions with clear communication.
Refinancing
Andrea noted for making refinancing process easy and stress-free with thorough explanations.

How it compares

  • Rated 4.8 against a 4.93 average across the 144 car & personal loans businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
257
4
0
3
1
2
0
1
10

Common questions

Do they offer weekend support?
Yes. Gabby is noted in reviews for responding even on weekends, and Kodie has been described as responsive to tenant enquiries outside business hours.
Can they help first-time home buyers?
Yes. Multiple clients describe Andrea and Gabby walking them through their first purchase step-by-step, explaining every detail and answering all questions.
Do they refinance existing loans?
Yes. Andrea helped a client refinance, and the review notes she made the process easy and stress-free.
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Last updated 2026-07-30