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Status Home Loans

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 63 Google reviews · How we rank ›

5.0(63) 90 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceConstruction & Building LoansSelf-Employed & Low-Doc LoansCar & Personal LoansMortgage Broker
Status Home Loans
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
63

What recent reviews say

Rebecca and Natasha deliver patient, attentive guidance that reviewers single out above competing brokers. Both staff members keep clients informed at every step, respond quickly to questions, and follow up after settlement to ensure ongoing satisfaction.

The business wins first-time buyers and refinancers by explaining complex terms plainly and handling sensitive situations with genuine care. Reviewers consistently praise competitive rates secured without fuss, and the trust built means clients return for multiple refinances and recommend the firm to family.

Praised for
  • knowledgeable and patient staff
  • quick responses and constant communication
  • above-and-beyond service
  • smooth, stress-free process
  • strong post-settlement follow-up
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlypatient-with-questionswent-above-and-beyondknowledgeable-brokerreliable-followupgreat-with-first-home-buyers
Best for: First-time buyers and refinancers who want calm, clear guidance and staff who keep them informed throughout.

Strengths

  • staff build genuine trust and follow up after settlement
  • explain process in simple, jargon-free language
  • solve problems others say cannot be done
  • work with sensitivity during difficult situations

Worth knowing

  • Rebecca and Natasha are named staff members who appear in the majority of recent reviews
  • Rebecca solved a refinance where other brokers declined
  • Natasha continues post-settlement contact to monitor interest rates for ongoing clients
  • Multiple clients returned for repeat refinances with the same staff member

What reviews say by service

First Home Buyer Loans
First-time buyers praise staff patience and willingness to answer repeated questions without judgment.
Refinancing
Refinance clients report smooth processes, competitive rates achieved quickly, and post-settlement follow-up to ensure continued value.
Investment Property Finance
Investment property buyers credit staff with securing excellent rates and simplifying multi-property transactions.
Mortgage Broker
Broker service consistently praised for explaining complex terms plainly and working problems no other broker would attempt.

How it compares

  • Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 98
Review volume 78
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
63
4
0
3
0
2
0
1
0

Common questions

Do they help first-time buyers?
Yes. Reviewers note staff explain the process patiently, answer repeated questions without making clients feel silly, and guide you through settlement.
Will they follow up after settlement?
Yes. Natasha in particular is mentioned monitoring clients' interest rates post-settlement and reaching out to discuss refinance opportunities.
Can they refinance a complex situation?
Yes. One reviewer notes Rebecca successfully refinanced where other brokers declined, completing it within days.

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Last updated 2026-07-30