How long does the first-home buying process usually take?

One client moved from initial enquiry to settlement in two months with Charles. Timeframe depends on complexity; Charles handled straightforward and complicated situations.

Can you help if I'm relocating from overseas?

Yes. Jessica supported a UK relocator securing their first home and made the process easier despite the complexity of relocating and buying simultaneously.

What if my financial situation is complex or difficult?

Nathan resolved approvals where other brokers could not, working through complicated entity structures and difficult bank processes to secure the exact result the client needed.

Surrey Road Finance

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 292 Google reviews · How we rank ›

5.0(292) 95 composite score See reviews on Google ✓ Google-verified

First Home Buyer LoansInvestment Property FinanceCommercial & Business FinanceSelf-Employed & Low-Doc LoansConstruction & Building LoansCar & Personal LoansMortgage Broker

Location: South Perth
Services: First Home Buyer Loans, Investment Property Finance, Commercial & Business Finance
Reviews: 292
Ranking: #11 in First Home Buyer Loans
Best for: First-home buyers, relocating professionals, anyone with complex finance structures needing patient expert guidance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Every review mentions a named broker delivering expert guidance and genuine care. Charles the team, Jessica the team, Nathan, and Dylan earn repeated praise for availability, patience, and solving complicated finance situations quickly. Clients consistently report feeling supported through stressful first-home or refinance processes, with brokers answering repeated questions and updating them throughout.

The team handles first-home buyers, complex entity structures, property investment, refinancing, and construction loans. Clients from the UK relocating, builders securing land finance, and families juggling multiple settlement timelines all found clear explanations and no surprises. Settlement happened on time, approvals came through when others couldn't deliver, and each broker is named as someone genuinely focused on the client's best outcome.

Praised for

knowledgeable and patient brokers
highly responsive and available
went above and beyond
made complex process feel easy
clear communication and regular updates

responsive-communicationknowledgeable-brokerwent-above-and-beyondexplained-clearlypatient-with-questionsgreat-with-first-home-buyerssettled-on-timehandled-complex-situationreliable-followup

Best for: First-home buyers, relocating professionals, anyone with complex finance structures needing patient expert guidance.

What are they good at?

named brokers (Charles, Jessica, Nathan, Dylan) consistently praised
handles complex entity structures and difficult bank situations
fast turnaround for first-home and construction financing
patient explanation of processes to first buyers and relocating clients

What reviews say by service

First Home Buyer Loans: Multiple first-time buyers praise patient guidance and clear explanations reducing anxiety.
Refinancing: Dylan handled remortgage complexity well over extended timeframe, delivering exact result needed.
Investment Property Finance: Charles helped client purchase investment property; smooth process from start to finish.
Commercial & Business Finance: Charlie helped client purchase business premises alongside residential property, professional and responsive.
Construction & Building Loans: Charles secured land finance enabling client to proceed with building, solved problems as they arose.
Self-Employed & Low-Doc Loans: Nathan handled complicated entity structures and secured approval despite banks being difficult.

How it compares

Rated 5 against a 4.91 average across the 339 first home buyer loans businesses listed here.
Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 100

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

291

FAQ

How long does the first-home buying process usually take?: One client moved from initial enquiry to settlement in two months with Charles. Timeframe depends on complexity; Charles handled straightforward and complicated situations.
Can you help if I'm relocating from overseas?: Yes. Jessica supported a UK relocator securing their first home and made the process easier despite the complexity of relocating and buying simultaneously.
What if my financial situation is complex or difficult?: Nathan resolved approvals where other brokers could not, working through complicated entity structures and difficult bank processes to secure the exact result the client needed.

Contact

Phone: +61413201881
Website: http://www.surreyroad.com.au/
Address: 6 Bowman St, South Perth WA 6151
Open in Google Maps

Last verified 2026-09-26

Opening hours

Monday: 08:00-17:30
Tuesday: 08:00-17:30
Wednesday: 08:00-17:30
Thursday: 08:00-17:30
Friday: 08:00-17:30
Saturday: 08:00-17:30
Sunday: 08:00-21:30

As listed on Google.

From their website

Services listed

Home loansCommercial loansInvestment loansProperty finance strategyLoan advice and structuring

Credentials claimed:Australian Credit License Number 499086

As published by the business on its own website; not independently verified.

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