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The Finance Agency

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 59 Google reviews · How we rank ›

5.0(59) 90 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceConstruction & Building LoansSelf-Employed & Low-Doc LoansCar & Personal LoansMortgage Broker
The Finance Agency
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
59

What recent reviews say

Staff including Mikayla, Hanif, Paula, Cris, Josh, Kyle, and Garry consistently earn praise for attentive follow-up, patience with complications, and personalised service across home purchases, refinances, and business loans. Reviewers emphasise fast approvals, clear explanations, and an approach that removes stress from complex financial situations.

The agency handles multiple loan types simultaneously without ceremony, from first-home sales to refinances to construction and asset finance. Their 30-year track record shows in the detail they bring to sorting borrowing power and navigating tight settlement deadlines.

Praised for
  • responsive and frequent communication
  • staff names consistently praised
  • handled complex situations
  • went above and beyond
  • knowledgeable and professional
responsive-communicationfast-approvalexplained-clearlysmooth-settlementwent-above-and-beyondknowledgeable-brokerpatient-with-questionshandled-complex-situationreliable-followupgreat-with-first-home-buyers
Best for: First-home buyers, business owners, refinancing clients seeking attentive follow-up and quick turnarounds.

Strengths

  • Named brokers praised consistently
  • handles multiple loan types simultaneously
  • fast approvals on complex cases
  • patient with first-time buyers and questions

Worth knowing

  • Mikayla Ibrahim, Hanif Ibrahim, Paula, Cris, Josh Fox, Kyle, Garry Knight named as staff members
  • Secured first business loan approvals in short timeframe for clients facing obstacles
  • Handles settlement on tight deadlines
  • 30 years operating history
  • Australian Credit License 385512
  • Services: home loans for first-time buyers, property investment loans, refinancing, business lending, personal loans, asset finance, defence industry finance

What reviews say by service

First Home Buyer Loans
Multiple reviewers credit individual brokers (Paula, Mikayla, Josh) with making first home purchase stress-free and straightforward.
Refinancing
Hanif praised for securing refinancing quickly to resolve difficult financial situations.
Investment Property Finance
Cris and Paula guided clients through land purchase borrowing power and loan options without complication.
Commercial & Business Finance
Hanif and team secured business loan approval in short timeframe despite applicant obstacles.
Construction & Building Loans
Team mentioned as handling construction finance alongside other loan products.
Car & Personal Loans
Asset finance loans processed alongside home and business loans with same professionalism.

How it compares

  • Rated 5 against a 4.95 average across the 145 commercial & business finance businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 98
Review volume 77
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
59
4
0
3
0
2
0
1
0

Common questions

Can The Finance Agency help if my situation is complex or I've faced loan rejections?
Yes. Reviews show Hanif and the team secured approvals for business loans despite client obstacles, and handled non-straightforward property situations with back-and-forth refinement.
Which brokers are named most often in reviews?
Mikayla Ibrahim, Hanif Ibrahim, Paula, Cris, Josh Fox, Kyle, and Garry Knight are each praised by multiple clients.
Do they work with first-time home buyers?
Yes, multiple reviews confirm their work with first-home buyers, with Paula and Mikayla specifically credited with removing stress from the process.

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Last updated 2026-07-30