Who should I ask if I'm a first-time buyer with lots of questions?

The team are named repeatedly by first-home reviewers for patience and thorough explanations. The team publishes opening hours for 7 days, so you can call to ask for one of them.

Can The Finance Agency handle multiple loans at once?

Yes. A recent review details using them for both business and asset finance through CBA simultaneously, handled by Hanif without extra complexity.

How quickly do they respond to queries?

Reviewers across several months report fast responses and frequent updates throughout the process, including contact outside standard hours when needed.

The Finance Agency

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 61 Google reviews · How we rank ›

5.0(61) 90 composite score See reviews on Google ✓ Google-verified

First Home Buyer LoansMortgage BrokerRefinancingInvestment Property FinanceCommercial & Business FinanceSelf-Employed & Low-Doc LoansCar & Personal Loans

Location: Perth
Services: First Home Buyer Loans, Mortgage Broker, Refinancing
Reviews: 61
Ranking: #70 in First Home Buyer Loans
Best for: First-time buyers with questions, business owners needing multiple loans, refinancing under tight deadlines.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

Compare: The Finance Agency vs FQ Finance: which is better for commercial and business finance in Perth?

What do recent reviews say?

Every five-star review across 61 ratings speaks to staff who answer questions thoroughly, follow up often, and treat complicated deals calmly. The team, Josh, Hanif, Cris, Garry, and Kyle feature by name for handling everything from straightforward first purchases to refinancing tight timeframes and multi-loan business packages without cutting corners.

The agency claims 30 years in Perth and holds Australian Credit License 385512. Reviewers consistently report fast approvals, clear explanations, and genuine persistence through paperwork, with no complaint patterns visible. Deals that could have fallen through got saved by staff who stayed in contact through "crazy schedules" and remained patient with first-time buyer questions.

Praised for

knowledgeable staff by name
responsive and frequent updates
handled complex situations
first-home buyers well supported
went above and beyond

responsive-communicationknowledgeable-brokergreat-with-first-home-buyerswent-above-and-beyondexplained-clearlyfast-approvalreliable-followuphandled-complex-situationsmooth-settlementpatient-with-questions

Best for: First-time buyers with questions, business owners needing multiple loans, refinancing under tight deadlines.

Think twice if: No significant caveats apparent from the 100% five-star review base; verify responsiveness availability matches your timeline.

What are they good at?

Named brokers handle deals personally
Fast approval and frequent updates
Multi-loan expertise (business and asset combined)
First-home buyer patience and guidance

What reviews say by service

First Home Buyer Loans: Multiple reviewers credit staff like the team for making first purchases simple despite their questions and anxiety.
Refinancing: Hanif secured refinancing for a difficult situation with quick response and attentiveness to requirements.
Commercial & Business Finance: Hanif and Kyle both praised for handling business loans with professionalism and getting the right product first time.
Investment Property Finance: Josh and Cris helped reviewers figure out borrowing power and loan options for land and property purchases.

How it compares

Rated 5 against a 4.93 average across the 237 commercial & business finance businesses listed here.
Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 98

Review volume 78

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

FAQ

Who should I ask if I'm a first-time buyer with lots of questions?: The team are named repeatedly by first-home reviewers for patience and thorough explanations. The team publishes opening hours for 7 days, so you can call to ask for one of them.
Can The Finance Agency handle multiple loans at once?: Yes. A recent review details using them for both business and asset finance through CBA simultaneously, handled by Hanif without extra complexity.
How quickly do they respond to queries?: Reviewers across several months report fast responses and frequent updates throughout the process, including contact outside standard hours when needed.

Contact

Phone: +611300035804
Website: https://financeagency.com.au/
Address: Exchange Plaza, Level 17/2 The Esplanade, Perth WA 6000
Open in Google Maps

Last verified 2026-09-26

Opening hours

Monday: 08:00-17:30
Tuesday: 08:00-17:30
Wednesday: 08:00-17:30
Thursday: 08:00-17:30
Friday: 08:00-17:30
Saturday: 08:00-17:30
Sunday: Closed

As listed on Google.

From their website

Services listed

Home loan for first-time buyersProperty investment loansRefinancing and upgradingBusiness lendingPersonal loansAsset financeDefence industry finance

Credentials claimed:Australian Credit License 385512

Operating:30 years

As published by the business on its own website; not independently verified.

Find more in this area

Perth Cbd

Request a quote

Similar mortgage brokers nearby

71 low data