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5 Star Finance

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 56 Google reviews · How we rank ›

5.0(56) 85 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceConstruction & Building LoansSelf-Employed & Low-Doc LoansCar & Personal LoansMortgage Broker
5 Star Finance
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
56

What recent reviews say

Mariana and Ivana have built a strong track record helping buyers navigate mortgages from pre-approval through settlement. Reviewers consistently praise their patience, expert knowledge, and willingness to step in outside normal hours-picking up mistakes, explaining every step, and securing competitive rates with speed.

The business handles first-home buys, refinances, and investment loans across Perth. Both staff members are named repeatedly as reliable and transparent, making complex processes feel manageable rather than stressful. Clients return repeatedly over years.

Praised for
  • patient and knowledgeable staff
  • went above and beyond to help
  • excellent communication and responsiveness
  • transparent advice on options
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlywent-above-and-beyondknowledgeable-brokerpatient-with-questionsreliable-followupgreat-with-first-home-buyers
Best for: First-time buyers and refinancers who value clear explanations and personal attention from experienced staff.

Strengths

  • Named staff (Mariana, Ivana) known for going beyond the call
  • transparent comparison of lender options and rates
  • fast approvals and settlements even in tight timeframes
  • available outside normal hours to answer questions

Worth knowing

  • Mariana and Ivana are the named brokers; both praised consistently across multiple reviews
  • Ivana has worked with repeat clients over four-year+ spans, helping with first purchase and subsequent refinances
  • Staff have answered client questions while on holiday
  • Mariana noted for picking up paperwork errors that prevented deal delays
  • Ivana praised for fast approvals despite tight timeframes

What reviews say by service

First Home Buyer Loans
Multiple reviews praise guidance through first purchase, from pre-approval to settlement, with patience and stress-free process.
Refinancing
Reviewers highlight transparent comparison of lender options and securing better rates on refinance deals.
Investment Property Finance
Investment home loans listed on website; limited but positive review mention of help with investment-related finance.
Commercial & Business Finance
Commercial finance listed on website; no specific review evidence.
Mortgage Broker
Core service with strong review support for personal attention, knowledge, and communication throughout mortgage process.

How it compares

  • Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 98
Review volume 76
Review recency 100
Review sentiment 80
Profile completeness 75
Verification 30

Rating breakdown

5
56
4
0
3
0
2
0
1
0

Common questions

Can 5 Star Finance help if I'm buying my first home?
Yes. Reviewers describe Mariana and Ivana guiding first-time buyers from pre-approval through settlement, explaining each step and handling paperwork with care. One client has used them since first purchase four years ago and returned for refinances.
Do they refinance existing mortgages?
Yes. Several reviews mention refinance help, with staff showing transparency about what different lenders offer and helping clients negotiate better rates.
What areas does 5 Star Finance serve?
Their website states Perth. The business is located in Fremantle.

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Reviewers consistently describe staff members by name-Andrea, Gabby, Kodie, John-and praise them for breaking down complex finance and rental processes into manageable steps. First-time buyers especially note feeling heard and confident rather than overwhelmed; team members answer questions promptly, even on weekends. The business handles full transaction journeys from initial inquiry through settlement, with high marks for responsiveness and genuine care throughout. Staff explain options clearly and remain available when issues arise. Renters report smooth applications and ongoing support from their assigned contact. Beyond finance, reviewers mention the team managed property sales and investment purchases with similar attention, naming specific staff who drove each client through their particular journey without the usual stress.

First Home Buyer LoansMortgage BrokerCar & Personal Loans

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Last updated 2026-07-30