Compare A Broker Directory
Menu
Get a quote

AFG

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 9 Google reviews · How we rank ›

3.2(9) 58 low data composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
AFG
Services
First Home Buyer Loans, Mortgage Broker
Reviews
9

What recent reviews say

AFG's recent reviews centre on serious settlement failures: money directed incorrectly, delays exceeding a week, and staff unresponsive to urgent contact. Reviewers report thousands in unexpected interest charges and long-term frustration despite loyalty. Evidence is limited by sparse recent detail, but the pattern of handling breakdowns is consistent across multiple complaints.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • Poor communication and unresponsive staff
  • Settlement delays and money sent to wrong account
  • Lack of accountability and apologies for errors
  • Unhelpful during hardship situations
poor-communicationslow-responsesettled-on-time
Think twice if: Settling a home loan soon or dependent on quick follow-up: recent reviews cite multi-day delays and unresponsive staff during settlement.

Worth knowing

  • Settlement errors included funds sent to wrong account; reviewers reported seven to eight day resolution delays
  • Long-term customer reported being charged thousands in interest due to settlement delays despite multiple follow-up calls
  • Staff described as non-chalant and unhelpful with emails consistently unanswered during urgent situations

How it compares

  • Rated 3.2 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 64
Review volume 43
Review recency 75
Review sentiment 34
Profile completeness 100
Verification 30

Rating breakdown

5
5
4
0
3
0
2
0
1
4
Request a quote

Similar mortgage brokers nearby

Westend Finance | Truck, Equipment & Vehicle Loans
91

Westend Finance | Truck, Equipment & Vehicle Loans

5.0(91)✓ Google-verified

Ben Rowson at Westend Finance has earned consistent five-star praise for handling car loans, refinancing, and mortgages with patient, clear communication and quick approvals. Reviewers repeatedly note his responsiveness, thorough advice, and willingness to work around complex circumstances like FIFO work or company finances, turning stressful finance applications into straightforward experiences.

First Home Buyer LoansRefinancingInvestment Property Finance
View profile
Opti Finance
90

Opti Finance

5.0(74)✓ Google-verified

Serena and her team at Opti Finance turn down complex loan rejections into approvals, often within weeks. Reviewers consistently praise her patience, prompt replies, and willingness to find solutions others said were impossible. First-time buyers and property investors alike return to her repeatedly, citing thorough explanations of loan options and stress-free processes. Her team (Joseph and Nicole mentioned by name) handle paperwork efficiently and keep clients updated at every step.

First Home Buyer LoansRefinancingInvestment Property Finance
View profile
Mortgage Broker Perth - Hunter Galloway
67 low data

Mortgage Broker Perth - Hunter Galloway

5.0(1)✓ Google-verified

Josh and the Hunter Galloway team walked a first-time buyer through each step, answering questions thoroughly and keeping the loan process stress-free and straightforward.

First Home Buyer LoansRefinancingInvestment Property Finance
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-30