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Aussie Home Loans Joondalup

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 391 Google reviews · How we rank ›

5.0(391) 95 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansSelf-Employed & Low-Doc LoansMortgage BrokerRefinancingConstruction & Building LoansCar & Personal LoansCommercial & Business Finance
Aussie Home Loans Joondalup
Location
Joondalup
Services
First Home Buyer Loans, Self-Employed & Low-Doc Loans, Mortgage Broker
Reviews
391
Ranking
#9 in First Home Buyer Loans
Best for
First home buyers unsure of the process and borrowers whose banks have declined them.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Michael and the team have built trust with repeat borrowers by staying reachable outside normal hours, walking customers through each step, and solving applications banks rejected. First home buyers praise how they break down unfamiliar processes; experienced borrowers return for refinances and investment property loans.

The team serves multiple neighbourhoods across Perth's north and handles everything from deposit bonds to construction loans. Settlement speed stands out, with approvals reported within days when banks stalled. After closing, staff keep in touch rather than disappear, which reviewers mention unprompted.

Praised for
  • responsive and available staff
  • patient guidance through complex applications
  • saved money and accelerated approvals
  • knowledgeable brokers
  • personal attention across all contact
responsive-communicationgot-best-rateexplained-clearlyfast-approvalwent-above-and-beyondknowledgeable-brokerpatient-with-questionshandled-complex-situationreliable-followupgreat-with-first-home-buyerssmooth-settlement
Best for: First home buyers unsure of the process and borrowers whose banks have declined them.

What are they good at?

  • experienced brokers Michael the team (combined 75+ years family experience)
  • available outside standard business hours
  • specialises in complex and rejected applications
  • post-settlement follow-up

What reviews say by service

First Home Buyer Loans
First home buyers consistently praise patient explanations and stress-free guidance through unfamiliar processes.
Refinancing
Customers return for refinance work with the team and Isabelle, citing smooth process and better outcomes than their previous lender.
Investment Property Finance
Complex investment applications handled and approved where banks initially declined; customers appreciate tailored advice on loan structure.
Mortgage Broker
Michael the team's availability outside hours and rapid turnaround on approvals set this broker apart from bank friction.
Construction & Building Loans
Listed on website; no detailed review evidence of this service.
Commercial & Business Finance
Business loans listed on website; no detailed review evidence of this service.

How it compares

  • Rated 5 against a 4.91 average across the 339 first home buyer loans businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 100
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
386
4
1
3
0
2
0
1
4

FAQ

Can I get help outside normal business hours?
Yes. Michael is noted by multiple reviewers as available evenings and weekends to fit around long work days.
What if my bank has already declined my loan?
Michael has a track record of approving applications banks rejected, sometimes within days. Contact him to explore options.
Do you stay in touch after settlement?
Yes. Staff check in with customers after closing to walk through next steps and maintain the relationship.

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Nicole at Rely Finance handles home purchases, refinancing, and investment lending with exceptional attention to detail. Reviewers consistently describe her as patient, thorough in explanations, and personally invested in finding the best rates and terms. First-home buyers particularly praise her for walking them through unfamiliar steps without making them feel rushed. A single recent complaint flagged a missed call and slow callback, though most reviewers highlight her prompt communication across phone, email, and in-person meetings.

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Last updated 2026-09-26