Core details are sourced from this business's Google Business Profile (checked 2026-09-26).
Five years of 5-star reviews show Mortgage Choice clients consistently feel supported through complex finances. Staff like Shan, Todd, Chris, Cathy and Simona spend time understanding individual circumstances, respond within 24 hours, and stick with applications through multiple bank rejections. Their strength is handling first-time buyers, remote locations, and construction loans without making it feel stressful.
Returning customers praise the team for treating them fairly rather than chasing commissions. They handle refinancing and new-build finance with equal care, staying in touch even after settlement to confirm everything was set up right. For anyone navigating unfamiliar territory or a non-standard application, the patience and follow-through here stand out.
Two recent five-star reviews highlight Mae's quick responses and clear walk-throughs of the loan process. Evidence is limited, but both praise the team's hands-on support.
Nicole at Rely Finance handles home purchases, refinancing, and investment lending with exceptional attention to detail. Reviewers consistently describe her as patient, thorough in explanations, and personally invested in finding the best rates and terms. First-home buyers particularly praise her for walking them through unfamiliar steps without making them feel rushed. A single recent complaint flagged a missed call and slow callback, though most reviewers highlight her prompt communication across phone, email, and in-person meetings.
Michael and the team have built trust with repeat borrowers by staying reachable outside normal hours, walking customers through each step, and solving applications banks rejected. First home buyers praise how they break down unfamiliar processes; experienced borrowers return for refinances and investment property loans. The team serves multiple neighbourhoods across Perth's north and handles everything from deposit bonds to construction loans. Settlement speed stands out, with approvals reported within days when banks stalled. After closing, staff keep in touch rather than disappear, which reviewers mention unprompted.
Last updated 2026-09-26