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Diversifi

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 153 Google reviews · How we rank ›

5.0(153) 89 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceSelf-Employed & Low-Doc LoansConstruction & Building LoansCar & Personal LoansMortgage Broker
Diversifi
Location
Perth
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
153
Ranking
#99 in First Home Buyer Loans
Best for
First home buyers facing tight deadlines or first-time complexity; property buyers with non-standard finance needs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Most reviewers describe working with Diversifi staff who remember them for years, explain each step clearly, and push hard when loans hit obstacles. Tracey Lea Gilbert, Logan, Rachel, the team, and Demi are named repeatedly for persistence through difficult applications and bridging deals. One reviewer reported being let down across multiple requests and contradictory advice, citing poor treatment despite being an experienced property buyer.

The team handles first home buyers, refinances, and complex loans. Clients report staying on annual reviews and loan checks after settlement. One long-term customer has used them for 25 years; another for 15 years; a third for 6 years. The business claims over 20 years operating and Australia-wide coverage.

Praised for
  • knowledgeable and professional staff
  • responsive and thorough communication
  • goes above and beyond on complex cases
  • long-term client relationships
Watch-outs
  • failed to deliver on customer requests
  • contradictory statements and communication
responsive-communicationknowledgeable-brokerwent-above-and-beyondgreat-with-first-home-buyershandled-complex-situationreliable-followuppatient-with-questions
Best for: First home buyers facing tight deadlines or first-time complexity; property buyers with non-standard finance needs.
Think twice if: You expect detailed responses to every request and consistent communication; one recent reviewer did not receive what they asked for and reported contradictory advice.

What are they good at?

  • persistent on complex and borderline applications
  • named brokers with long client histories
  • post-settlement support and annual reviews
  • willingness to source specialist lenders

What reviews say by service

First Home Buyer Loans
Reviewers highlight patient guidance through process and meeting tight deadlines; one couple felt overwhelmed but were supported from concept to closure.
Refinancing
Same brokers return to help refinance years later; described as efficient and finding better rates.
Commercial & Business Finance
Business website lists commercial loans; no review text specifically evidences this service.
Self-Employed & Low-Doc Loans
Business website lists low-doc loans; no review text specifically evidences this service.
Investment Property Finance
Business website lists investment property finance; reviews mention property investors and bridging loans for purchase/sale scenarios.
Construction & Building Loans
Business website lists construction loans; no review text specifically evidences this service.

How it compares

  • Rated 5 against a 4.91 average across the 339 first home buyer loans businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 95
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
152
4
0
3
0
2
0
1
1

FAQ

Do you work with first home buyers?
Yes. Reviewers describe the team explaining the process from concept to closure, helping with tight deadlines, and staying in touch after settlement through annual reviews.
What happens if my loan application is difficult?
The team states they work through hurdles, follow things up, find solutions, and do not put clients in the too-hard basket. One reviewer with a non-straightforward application said the brokers' persistence made the difference between approval and rejection.
Do you offer ongoing support after I buy or refinance?
Yes. Reviewers mention the team staying in contact post-settlement to ensure all is running well, and offering annual loan reviews.

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Luke Adams steers clients through mortgages and refinancing with patient, clear guidance. First-time buyers consistently praise his ability to explain each step without jargon, while repeat clients trust him with complex loan structures and equity releases. He operates across Perth and Fremantle, responds quickly to questions, and tracks deals from application to settlement. His commercial finance work includes structuring equipment purchase financing. No negative feedback appears in available reviews.

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Last updated 2026-09-26