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Ecco Finance Solutions

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 25 Google reviews · How we rank ›

5.0(25) 86 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceCar & Personal LoansMortgage BrokerConstruction & Building Loans
Ecco Finance Solutions
Location
Perth
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
25
Ranking
#135 in First Home Buyer Loans
Best for
First-time home buyers, refinancers seeking better rates, investment property buyers, and those handling complex or stressful financial situations.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

What do recent reviews say?

Every review is five-star. Reviewers consistently praise the team, George, and Stephany for treating mortgage finance like a trusted friend would: patient with questions, clear about options, and genuinely invested in clients' long-term outcomes. They highlight rapid loan approvals (less than a week for some), helpful settlement referrals, persistent support through delayed or complex deals (including one 18-month build journey), and follow-up after completion to catch wrongly-charged fees. Staff are described as approachable and stress-free to work with, particularly for first-time buyers and those with financial anxiety.

The team handles first home purchases, refinancing, investment properties, and construction finance across multiple states. Reviewers note they compare multiple lenders to find the best rate and explain each bank's terms clearly. One client reports saving significantly on interest rates; another mentions the team secured competitive rates and flagged incorrect bank charges after settlement. Several clients returned for a second loan after years, or referred friends and family.

Praised for
  • knowledgeable and patient staff
  • quick turnaround and responsive communication
  • clear explanations of complex topics
  • goes above and beyond for clients
  • genuine care and personal connection
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlyknowledgeable-brokerpatient-with-questionswent-above-and-beyondreliable-followupgreat-with-first-home-buyerssettled-on-timehandled-complex-situation
Best for: First-time home buyers, refinancers seeking better rates, investment property buyers, and those handling complex or stressful financial situations.

What are they good at?

  • Named brokers (the team, George, Stephany) with deep knowledge and 6+ year client relationships
  • Compares multiple lenders to secure competitive rates and best terms
  • Stays engaged through complex or delayed deals, including long-build journeys
  • Post-settlement follow-up catches errors and recovers overcharged fees

What reviews say by service

First Home Buyer Loans
Reviewers praise patient explanations, rapid approvals (under a week noted), settlement referrals, and stress-free experience for first-timers
Refinancing
Multiple clients credit team with securing better rates and clear comparison of lender terms; rates savings explicitly mentioned
Investment Property Finance
Reviewers highlight thorough financial assessment, equity release guidance, pre-approval readiness, and professional execution when locating investment properties
Construction & Building Loans
One client engaged for 18-month complex build with persistent support, regular reviews, and above-and-beyond vendor coordination throughout
Mortgage Broker
Consistent praise for broker knowledge, responsiveness, multi-lender comparison, and client-first approach over time

How it compares

  • Rated 5 against a 4.91 average across the 339 first home buyer loans businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 97
Review volume 61
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
0
3
0
2
0
1
0

FAQ

How quickly can I get a loan approved?
At least one first-home buyer received full approval in less than a week. Speed depends on your application completeness and lender timeline.
Do you help with complex or delayed builds?
Yes. One client's 18-month build process was supported throughout with regular contact and proactive liaison with vendors and agents, even beyond normal broker duties.
What happens after settlement?
The team follows up to verify all accounts are set up correctly and checks for errors (e.g., wrongly-charged bank fees). One client had overcharged fees reviewed and recovered.

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Serena and her team earn 5-star reviews by treating complex loan situations as personal challenges. Reviewers describe rapid responses, patient explanations that build confidence, and willingness to fight through complications that other brokers said were impossible. The business handles first-time buyers, refinances, and investment properties with equal care. Clients name Serena repeatedly, mention her assistant Nicole, and return for second and third properties. Several note they came to Opti Finance after being told "no" elsewhere, only to get approval within weeks.

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Last updated 2026-09-26