65 low data
Mortgage Broker Peppermint Grove - Best Mortgage Offers
5.0(1)✓ Google-verified
One reviewer praised the team's professionalism and said they felt well looked after. Evidence is thin but positive.
First Home Buyer LoansMortgage Broker
Resolve Finance - Bayview
First Home Buyer LoansMortgage Broker
- Services
- First Home Buyer Loans, Mortgage Broker
- Reviews
- 70
What recent reviews say
Chitra and her team at Resolve Finance turn what many describe as an overwhelming process into something manageable. Reviewers consistently praise her patience when explaining loans, her availability even outside business hours, and her genuine focus on finding the best outcome rather than rushing through a sale.
First-time buyers, refinancers, and construction-finance clients all report the same thing: clear communication at every step, rapid responses, and the feeling that someone was genuinely on their side. Multiple reviewers mention she helped them secure good interest rates or find loans others had rejected. The business has been handling clients for years, with some returning twice or three times.
Praised for
- patient and clear explanations
- highly responsive and available
- went above and beyond
- got best rate or best outcome
- supportive first-home buyer experience
responsive-communicationgot-best-ratesmooth-settlementexplained-clearlypatient-with-questionswent-above-and-beyondgreat-with-first-home-buyersknowledgeable-brokerreliable-followup
Best for: First-time home buyers who need patient guidance; busy professionals needing after-hours availability.
Strengths
- Chitra's strong rapport with clients and clear explanations of complex loans
- Available outside standard hours for questions and urgent matters
- Track record of securing competitive rates and approvals for difficult cases
- Consistent team follow-up and communication throughout settlement
Worth knowing
- Chitra Suppiah named across most reviews as primary contact
- Michael and Kyrah also mentioned for support and follow-up
- Clients note availability outside business hours and on evenings
- Multiple clients report Resolve secured competitive rates when other lenders had declined
- Construction and land finance handled alongside standard home loans
- Regular updates and lender liaison mentioned during settlement process
What reviews say by service
- First Home Buyer Loans
- Consistently praised for patient guidance, clear explanations, and reducing stress for newcomers to home buying.
- Refinancing
- Clients report smooth, repeat refinancing experiences with competitive rates secured and straightforward process.
How it compares
- Rated 5 against a 4.92 average across the 322 first home buyer loans businesses listed here.
- Has more Google reviews than 78% of the businesses in this directory.
How we scored this
Scoring Method Star rating 99
Review volume 80
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30
Rating breakdown
5
70
4
0
3
0
2
0
1
0
Common questions
- Can I reach Chitra outside business hours?
- Yes. Multiple reviewers mention she responds to messages and takes calls in evenings and outside standard hours.
- Does Resolve Finance help with construction loans?
- Yes. Several reviewers worked with the team on land and construction finance alongside standard home loans.
Similar mortgage brokers nearby
75 low data
Bossa Finance
5.0(20)✓ Google-verified
All 20 reviews are five-star. Pamela (the lead broker) stands out for helping first home buyers and self-employed applicants get approved quickly at competitive rates, even when other brokers had declined them. Clients praise her hands-on approach, knowledge, and willingness to solve complex situations.
First Home Buyer LoansMortgage Broker
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Napoleon Finance
5.0(173)✓ Google-verified
Katie, Margo, Michelle and the Napoleon Finance team have built a track record of keeping home loan applications stress-free and speedy. Reviewers consistently praise rapid responses, patient explanations of complex loan choices, and staff who pick up the phone when needed. Whether buying a first home, refinancing, or tackling unusual complications, the team delivers approvals quickly and handles mid-journey changes without hesitation. Clients return for repeat loans and refer friends and family by default.
First Home Buyer LoansRefinancingInvestment Property Finance