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WA Finance Services

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 8 Google reviews · How we rank ›

5.0(8) 78 low data composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCommercial & Business FinanceCar & Personal LoansMortgage Broker
WA Finance Services
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
8

What recent reviews say

Michael Chau and his team consistently deliver for first-home buyers, handling paperwork, explaining options clearly, and staying available beyond hours. Eight five-star reviews show no complaints and repeat clients spanning a decade.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable about loan process
  • patient explanations
  • responsive and available
  • goes above and beyond
  • friendly and approachable
knowledgeable-brokerpatient-with-questionswent-above-and-beyondresponsive-communicationgreat-with-first-home-buyersexplained-clearly
Best for: First-home buyers wanting hands-on guidance and someone who handles paperwork.

Strengths

  • Michael Chau leads the team
  • handles complex paperwork end-to-end
  • available outside standard hours
  • long-term client relationships

Worth knowing

  • Michael Chau named as lead broker across all reviews
  • Lily mentioned as team member
  • David named as team member
  • team available after-hours via calls and messages
  • clients retained over decade-long period

What reviews say by service

First Home Buyer Loans
Michael and team praised repeatedly for patient explanations and smooth first-home purchases.
Mortgage Broker
Clients highlight expertise navigating loan options and handling applications end-to-end.

How it compares

  • Rated 5 against a 4.95 average across the 145 commercial & business finance businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 96
Review volume 41
Review recency 100
Review sentiment 65
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
0
3
0
2
0
1
0

Common questions

Are they available outside business hours?
Yes. One reviewer mentioned after-hours calls and messages from Michael.
Does Michael Chau still work there?
Yes, Michael Chau is named in all recent reviews as the primary broker, with team members Lily and David.
How long have they been in business?
At least 10 years, based on a long-term client relationship mentioned in reviews.

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Every review tells a consistent story: clients move through complex financial processes with steady support from a named team. Rob, Jamie, Alf, Sarah, Justin, and Dave show up personally, explain jargon clearly, stay in touch, and push hard when paperwork stalls or timelines tighten. First-time buyers especially note how much patience they received. The experience feels less like a transaction and more like having someone in your corner who actually cares if you cross the finish line. Staff maintain momentum even through tangled deals. One client describes a purchase fraught with bank friction and tight deadlines, but Rob worked behind the scenes to keep things moving. Another mentions a refinance where they discovered how much they could save once the team showed them the market. The consistency across twenty reviews is striking: no complaints, only stories of people who felt supported and looked after.

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Last updated 2026-07-30