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Premium Portfolio Finance - Mortgage Broker Fremantle

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 140 Google reviews · How we rank ›

5.0(140) 93 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansRefinancingInvestment Property FinanceCar & Personal LoansMortgage Broker
Premium Portfolio Finance - Mortgage Broker Fremantle
Services
First Home Buyer Loans, Refinancing, Investment Property Finance
Reviews
140

What recent reviews say

Hayden and his team at Premium Portfolio Finance turn financial complexity into clarity. Reviewers consistently praise their responsiveness, knowledge, and willingness to dig for better rates-one investor with 25 years in property noted Hayden secures "far better rates and terms than anyone else." First-time buyers especially value how they walk through each step without pressure, while clients post-separation describe the experience as genuinely supportive rather than transactional.

Staff members Hayden, Karen, and Claire handle home purchases, refinances, investment loans, and commercial deals across Perth and regional WA. Their reputation rests on follow-up: proactive rate reviews after settlement, rapid approvals under pressure (one client saw an unconditional offer in 5 days), and plain-English communication even when the situation is bespoke or urgent.

Praised for
  • knowledgeable broker who explains clearly
  • responsive and available team
  • proactive rate reviews and deal monitoring
  • handles complex situations quickly
  • patient with first-time buyers
responsive-communicationexplained-clearlyknowledgeable-brokerpatient-with-questionswent-above-and-beyondhandled-complex-situationreliable-followupfast-approvalgreat-with-first-home-buyers
Best for: First-time buyers, property investors, anyone refinancing post-separation or re-entering the market.

Strengths

  • Fast approvals and strong bank relationships
  • Proactive rate reviews after settlement
  • Plain explanations for complex situations
  • Handles investment and commercial loans alongside home purchases

Worth knowing

  • Hayden is the principal broker, mentioned by name in 15 of 18 reviews and praised for decade-long client relationships.
  • Staff include Karen and Claire, both noted for knowledge and responsiveness.
  • Obtained unconditional approval in 5 days when a major bank withdrew.
  • Proactively contacts clients after settlement to review rates without being asked.
  • Works with both WA and Queensland investment properties.

What reviews say by service

First Home Buyer Loans
First-time buyers consistently praise patience, step-by-step explanation, and emotional support during the process.
Refinancing
Refinance clients report easy communication and rapid approvals, with proactive post-settlement rate reviews.
Investment Property Finance
Long-standing investor client of 25 years credits Hayden with consistently better rates and terms than competitors.
Car & Personal Loans
No review evidence.
Commercial & Business Finance
Commercial property client reports Hayden's ability to structure bespoke loan solutions with clear communication.

How it compares

  • Rated 5 against a 4.93 average across the 144 car & personal loans businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 93
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
140
4
0
3
0
2
0
1
0

Common questions

Do you work with first-time buyers?
Yes. Reviewers who were first-time buyers praise Hayden for explaining the process step-by-step and answering questions without pressure.
Will you help if my bank declined me?
Yes. One client's finance fell through with a major bank; Hayden arranged an unconditional approval in 5 days.
Can you refinance my mortgage?
Yes, and reviewers note Hayden proactively reaches out after settlement to review rates and ensure you're still getting the best deal.
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Last updated 2026-07-30