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Capita Finance Solutions

Updated 2026-07-30 · 4,285 reviewed · 380 listed · Scored from 47 Google reviews · How we rank ›

4.9(47) 85 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property FinanceCommercial & Business FinanceCar & Personal LoansMortgage Broker
Capita Finance Solutions
Services
First Home Buyer Loans, Investment Property Finance, Commercial & Business Finance
Reviews
47

What recent reviews say

Reviewers consistently praise Adam, Nick, Debra, Kelly and Jamie for turning complex finance into straightforward conversations, often securing approvals within days and keeping clients informed at every step. The team excels with first-home buyers and repeat clients facing tricky circumstances (visa limits, age concerns, rejected applications), though one reviewer lost contracts due to a broker's negligence and misleading advice.

Praised for
  • deep product knowledge
  • patient, clear explanations
  • fast turnaround on approvals
  • strong ongoing relationships
  • responsive, reliable follow-up
Watch-outs
  • broker mishandled application and lost contracts
  • lack of accountability on delays
responsive-communicationexplained-clearlyfast-approvalwent-above-and-beyondknowledgeable-brokerreliable-followuppatient-with-questionshandled-complex-situationgreat-with-first-home-buyers
Best for: First-home buyers, repeat investors, clients with complex loan scenarios or tight settlement deadlines.
Think twice if: One applicant lost two contracts due to broker mishandling; accountability on timelines may vary by staff.

Strengths

  • team expertise spans complex scenarios (visa limits, age, rejected applications)
  • named brokers (Adam, Nick) with years of client relationships
  • back-office support (Debra, Kelly) known for documentation speed
  • turnaround within 3 days on urgent approvals

Worth knowing

  • Adam frequently named for product knowledge and handling complex cases
  • Nick Constantine noted for responsiveness and availability
  • Debra and Kelly handle documentation and settlement tracking
  • One client switched brokers after being let down by another firm; Adam reprocessed the loan in 3 days
  • Another client used the team for two separate house purchases over years
  • Client aged mid-late 50s received tailored advice on age-related lending concerns

What reviews say by service

First Home Buyer Loans
Reviewers consistently praised support for first-time buyers navigating unfamiliar processes and tight timelines; one couple over Christmas, another with visa restrictions.
Refinancing
One reviewer thanked the team for refinancing plus a new investment loan in the same process.
Investment Property Finance
Clients using Capita for property investment finance over multiple years reported strong ongoing support and advice.

How it compares

  • Rated 4.9 against a 4.92 average across the 322 first home buyer loans businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 94
Review volume 73
Review recency 99
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
0
3
0
2
0
1
1

Common questions

How quickly can Capita turn around an urgent approval?
One reviewer's application was reprocessed within 3 days after a previous broker delayed it for nearly 2 weeks.
Does Capita work with first-home buyers who don't know the process?
Yes. Reviewers noted the team explains everything thoroughly, navigates unfamiliar steps with ease, and even helped clients who switched from building to buying.
Can Capita help if I have complex lending circumstances?
Yes. Reviews mention handling visa-limited applicants, borrowers in their late 50s, rejected applications, and non-standard situations.
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Last updated 2026-07-30