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Capita Finance Solutions - Adam Donald

Updated 2026-09-26 · 1,716 reviewed · 444 listed · Scored from 233 Google reviews · How we rank ›

5.0(233) 95 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage BrokerInvestment Property FinanceRefinancing
Capita Finance Solutions - Adam Donald
Location
Osborne Park
Services
First Home Buyer Loans, Mortgage Broker, Investment Property Finance
Reviews
233
Ranking
#4 in First Home Buyer Loans
Best for
First-time buyers, healthcare workers, investors building property portfolios, anyone feeling overwhelmed by loan options.

Core details are sourced from this business's Google Business Profile (checked 2026-09-26). Website-sourced details were fetched 2026-07-30.

Compare: Capita Finance Solutions (Adam Donald) vs Tusk Finance: best for investment property finance?Capita Finance Solutions (Adam Donald) vs Varlo Finance: best for first home buyer loans?

What do recent reviews say?

Reviewers consistently describe an exceptionally smooth experience from first meeting to well after settlement. Adam's team combines technical expertise with patience, walking first-time buyers through unfamiliar decisions and tailoring solutions for specific professions or tricky circumstances.

Staff including Debra, Jaime, Denise, and Kelly earn repeated praise for responsiveness and follow-through. Clients return for refinances and investment properties, and several mention recommending Capita to friends and family. No complaints surface across the 19 reviews.

Praised for
  • knowledgeable and clear explanations
  • fast response and proactive communication
  • experienced team that handles complex cases
  • makes buyers feel supported and confident
  • efficient end-to-end process
responsive-communicationexplained-clearlyknowledgeable-brokerpatient-with-questionswent-above-and-beyondgreat-with-first-home-buyersreliable-followuphandled-complex-situation
Best for: First-time buyers, healthcare workers, investors building property portfolios, anyone feeling overwhelmed by loan options.

What are they good at?

  • Explains options clearly in plain language
  • Team stays engaged before and after settlement
  • Handles difficult or non-standard lending situations
  • Long-standing core team with tested processes

What reviews say by service

First Home Buyer Loans
Multiple reviewers praise clear explanations and confidence-building support for first-time purchases.
Refinancing
Repeated mentions of hassle-free refinance processes and customised outcomes.
Investment Property Finance
One client worked with Adam on three investment properties, highlighting tailored loan structures for portfolio growth.
Mortgage Broker
Reviewers consistently highlight expertise in sourcing options and explaining loan products in understandable terms.

How it compares

  • Rated 5 against a 4.91 average across the 339 first home buyer loans businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 99
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
233
4
0
3
0
2
0
1
0

FAQ

Will I still hear from them after I settle?
Yes. Multiple clients mention the team remains available after settlement for questions or support.
Can they help if my lending situation is complicated?
Yes. Reviewers describe Adam and Debra working extra hard on customised deals and securing loans for specific professions (e.g. healthcare workers) and non-standard circumstances.
How long has the team been together?
Their website states over 17 years operating. One reviewer notes the core team has been together for a long time, suggesting stability.
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Over a decade of steady referrals and repeat clients define Capita Finance's reputation. Adam, Debra, Kelly, and the team consistently earn praise for getting approvals done fast, explaining jargon in plain terms, and staying in touch at every step. One early complaint flagged a broker's poor performance and lost contracts, but 48 reviews show this remains rare; most clients describe feeling looked after from offer through settlement, and many return for multiple purchases or refinances.

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Last updated 2026-09-26